Privacy Policy

Effective Date: February 26, 2026

Alpha Omega Team ("we," "us," or "our") operates the website alphaomegateam.co and provides software development, SaaS integration, automation, and related consulting services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us, including via SMS/text messaging.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

Information You Provide

We may collect the following personal information when you interact with us:

• Contact information: name, email address, phone number
• Business information: company name, job title, project requirements
• Communications: messages you send us through email, phone, scheduling platforms, or other channels

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, operating system, and pages visited. This information is collected through standard web server logs and is used solely for site performance and security purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To communicate with you about projects, appointments, and service-related matters
• To send transactional SMS/text messages such as appointment reminders, project updates, and service notifications
• To respond to your inquiries and requests
• To schedule and manage consultations and meetings
• To comply with legal obligations

3. SMS/Text Messaging

When you provide your mobile phone number and consent to receive text messages from us, you may receive transactional SMS messages related to our services, including but not limited to:

• Appointment confirmations and reminders
• Project status updates and notifications
• Service-related communications

Message frequency varies based on your interactions with our services.

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan.

Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and will no longer receive SMS messages from us unless you re-subscribe.

Help: For assistance, reply HELP to any message or contact us at the information provided below.

No mobile information sharing: We will not share, sell, rent, or disclose your mobile phone number or any information collected through our SMS messaging program to third parties or affiliates for their own marketing or promotional purposes. Mobile information will only be shared with service providers necessary to deliver the messaging service (such as our messaging platform provider), and only as required for that purpose.

4. Third-Party Service Providers

We use the following third-party services in connection with our business operations. These providers may receive your personal information only as necessary to perform their functions on our behalf:

• Cal.com — appointment scheduling (name, email, phone number)
• Wave — invoicing and payment processing (billing information)
• Twilio — SMS/text messaging delivery (phone number, message content)

These providers are contractually obligated to use your information only for the purposes of providing their services to us and in accordance with applicable privacy laws.

We do not sell your personal information to any third party.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of SMS communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance with SMS messaging, please contact us at:

Alpha Omega Team
Email: andrew@alphaomegateam.co
Website: alphaomegateam.co